We select the most efficient shipper for each method, depending on destination.

For all "Standard" (USA ground) and "International" (UK, Germany, Australia and New Zealand) orders our primary carrier is the United States Postal Service (USPS). However, on occasion we will elect to use other carriers such as UPS or Fed Ex.

In addition to the actual cost charged to us by a carrier for freight we charge a handling fee for each transaction.

Therefore, total shipping charges on your order include both a carrier fee (freight) and a handling fee (packaging, labor, facilities, etc.). Total shipping and handling charges are reflected on your order in the line item entitled "Shipping." The total cost for shipping and handling is formulated based on the total amount purchased.

Important Note: Shipping and handling charges for oversized/overweight orders, Canada and International orders may be adjusted to reflect actual shipping costs. This adjustment may increase the cost reflected on our shipping tables. If an adjustment is necessary you will be contacted for approval prior to shipping your order.

 

The shipping options available to our customers include:

• Standard - USA: We use USPS Priority Mail as the first choice and UPS as the second choice. In the United States, "standard" shipments should be received within 4 to 7 business days. Because we cannot control the Canadian Postal Service and/or the Canadian Customs Office, please allow two to three weeks for Canada orders. If an item is on backorder, we will contact you by e-mail to let you know the expected shipping date. We use a tracking number on all shipments so that, if necessary, your order can be easily traced.
  
  
  
• Standard - Canada: We use USPS Priority Mail as the first choice and UPS as the second choice. This is a special shipping option we use for Canadian orders. We do not offer 2nd Day or Next Day shipping options for Canada. Because we cannot control the Canadian Postal Service and/or the Canadian Customs Office, please allow two to three weeks for Canada orders. If an item is on backorder, we will contact you by e-mail to let you know the expected shipping date. We use a tracking number on all shipments so that, if necessary, your order can be easily traced.
  
  Canada Customs Charges: We are required by law to reveal the contents of international packages and to state the full value of the shipment, even if the package contains a gift. Canada customs charges may be levied when the package reaches your country. The Soccer Planet Store is not responsible for these charges and cannot provide estimates as to what these charges may be. You may wish to contact your local customs office for further information.
  
  
  
• International: We use USPS Priority Mail, USPS Global Express or Fed Ex U.S. Export International PriorityŽ (5 to 10 days delivery after order is processed). We ship to select international destinations only - Canada, UK, Germany, Australia and New Zealand. If you do not see the destination country in the shipping drop-down menu when you are placing your order, we do not ship to that country. If an item is on backorder, we will contact you by e-mail to let you know the expected shipping date.
  
  
  Important Note About The Processing of International Orders: Because of the high frequency of fraudulent international orders, please allow 2 to 3 business days for order processing before your order is shipped (embarks). All International orders will require a delivery acknowledgement signature from the credit card holder upon delivery.  Shipment dates are estimates only. If your delivery or billing information is incorrect your order will not ship until the information can be corrected. To ensure a smooth and speedy order process, please make sure that both your billing and shipping information including name and phone numbers are correct.
  
  
  Customs Charges: We are required by law to reveal the contents of international packages and to state the full value of the shipment, even if the package contains a gift. Customs charges may be levied when the package reaches your country. The Soccer Planet Store is not responsible for these charges and cannot provide estimates as to what these charges may be. You may wish to contact your local customs office for further information.

  
  
  

• 2nd Day Air: For this option, we use either USPS Express Mail or Fed Ex 2nd Day. In order to ship on same day as order placement, we must receive your order by 9:00 AM CST. You can expect 2nd Day Air shipments to be received within 2 to 3 business days of placing your order. If your delivery or billing information is incorrect your order will not ship until the information can be corrected. To ensure a smooth and speedy order process, please make sure that both your billing and shipping information including name and phone numbers are correct. If an item is on backorder, we will contact you by e-mail to let you know the expected shipping date. We do not ship International orders via 2nd Day Air unless a special shipping charge has been agreed upon between The Soccer Planet Store and the customer. All 2nd Day Air orders with a total value of $100 or more will require a delivery acknowledgement signature from the credit card holder.
  
   
  
  
• Next Day Air: We use USPS Express Mail or Federal Express Standard Overnight for next day deliveries. We designate "next business day deliveries," which in most cases means delivery will occur on a business day in the afternoon. In order to ship on same day as order placement, we must receive your order by 9:00 AM CST. If your delivery or billing information is incorrect your order will not ship until the information can be corrected. To ensure a smooth and speedy order process, please make sure that both your billing and shipping information including name and phone numbers are correct. If an item is on backorder, we will contact you by e-mail or telephone to let you know the expected shipping date. All Next Day Air orders with a total value of $100 or more will require a delivery acknowledgement signature from the credit card holder.